Frequently Asked Questions
Q. Does the Comfort Suites offer two-room suites?
A. All of our suites in the hotel are one large room with a partial wall divider seperating the living area from the sleeping area. Connecting suites are available and can be requested when making reservations. Please call directly to check availability of our 2 bedroom condos and cottages at 757-336-3700.
Q. Does the Comfort Suites accept pets?
A. Unfortunately, we do not accept pets or emotional support animals. If you happen to be traveling with your four legged family member we do have great recommendations for you. The Sea Hawk Motel, Lighthouse Inn and the Channel Bass Inn accept pets.
Q. Does the Comfort Suites have a restaurant on site?
A. Every morning our guests enjoy a complimentary hot breakfast from 6-11am. For lunch and dinner, there are several options within walking distance of the hotel as well as excellent restaurants that will deliver. Just stop by the front desk and we would be happy to make suggestions and have all of the menus available.
Q. Where do you swim?
A. The Comfort Suites sits along the Chincoteague Bay and Channel. While our location offers amazing views, Assateague Island is where you will find the beach for swimming. It's just a quick drive or bike ride over to the Chincoteague National Wildlife Refuge. There you will find miles of unspoiled beaches, the Assateague Lighthouse, hiking trails, the famous Chincoteague Ponies and much more!
Q. When is the Pony Swim?
A. The Annual Pony Swim is held every year on the last Wednesday and Thursday of July. This action packed week draws thousands to the Island every year but is truly a wonderful experience. The Monday morning beach walk, the Pony Swim, the Auction, the Swim Back and the week-long firemans carnival....you will be sure go home from this trip with memories that will last a lifetime.
Q. What time is Check-in and Check-out?
A. Our Check-in time is 4pm. If you think you will arrive early, please call the hotel at 757-336-3700 and we will do our best to accommodate your needs. Check-out time is 11am. Should you need to extend your stay, ask the front desk staff about joining our Choice Privilege Rewards Program. Our members earn points for free night stays and also are eligible for complimentary extended check-out!